Electronics›Mobiles & Accessories›Smartphones & Basic Mobiles›SmartphonesWHY REALME SCREEN PROTECT: This realme Screen protection plan provides coverage which includes screen replacement due to any kind of accidental breakage or damage on the handset.WHAT IS COVERED: This plan Coverage begins when the Customer purchase the Plan for his Mobile Phone (“Device”) and ends on completion of one year from the date of purchase of the Plan (“Plan Term”). This warranty is applicable only on new realme product purchased at Amazon. Only one Screen Damage Repair Request per Device is allowed during the Plan term of 12 (twelve) Months. The Plan and Phone must be bought together with New phones purchased from Amazon.WHAT IS NOT COVERED? Unauthorised repair, Normal wear and tear, cosmetic damages, loss and theft of device, damage caused by intentional conduct. This plan cannot be transferred to another person.HASSLE-FREE REPAIR: No documentation is required from the customer during a claim, a one time deductible of 500 needs to be paid by the customer to the realme Authorised Service Centre directly. Customers can cancel the policy maximum within 7 working days from the date of purchase.HOW TO RAISE A CLAIM? Schedule a service at your convenience from your Amazon account itself by navigating to Your Orders section in your Amazon account > go to the product order > click on Get Product Support > schedule an appointment. We use genuine spare parts & repairs carried out through realme Authorized service centres.This Total Damage Protection Plan ("Plan") is offered by Acko Technology & Services Private Limited ("Acko")Fixing a broken screen could cost more than 40% of the phone cost! Protect yourself from repair expense by buying the Plan nowThis Plan provides convenient paperless, cashless repairs at select brand authorized Service Centres or avail free doorstep pick-up and drop (in select cities only)What’s covered: Accidental Damage, Liquid damage. Not covered: Theft or loss, wear and tear, unauthorized repair of phonePlan is applicable for Samsung, Mi, OnePlus, OPPO, Vivo, Realme, iQoo and Tecno phones onlyQuess Care total damage protection plan, 1 Year accidental damage and liquid damage protection. Enjoy peace of mind from all complaints at zero additional cost for 1 year. FREE doorstep repair service.Quess Care plan is offered by QDIGI services ltd., an authorized service partner for leading brands in our country. All repairs undertaken as per brand standards. We use genuine parts and engage 100% background verified experts.This warranty is applicable only when bought on Amazon along with a new product. Renewed/refurbished products will not be covered.When in need, schedule a service at your convenience from your Amazon account itself by navigating to Your Orders section in your Amazon account > go to the product order > click on Get Product Support > schedule an appointment. We will arrange for a technician to visit your home. Amazon’s Happiness Guarantee applicable. Get full visibility on the status at any point on your Amazon account itself.Amazon will be your single point of contact. No intimation forms or claim forms. Nationwide service network to resolve your problems. Policy is auto activated with Amazon maintaining eligibility.WHY REALME SCREEN PROTECT: This realme Screen protection plan provides coverage which includes screen replacement due to any kind of accidental breakage or damage on the handset.WHAT IS COVERED: This plan Coverage begins when the Customer purchase the Plan for his Mobile Phone (“Device”) and ends on completion of one year from the date of purchase of the Plan (“Plan Term”). This warranty is applicable only on new realme product purchased at Amazon. Only one Screen Damage Repair Request per Device is allowed during the Plan term of 12 (twelve) Months. The Plan and Phone must be bought together with New phones purchased from Amazon.WHAT IS NOT COVERED? Unauthorised repair, Normal wear and tear, cosmetic damages, loss and theft of device, damage caused by intentional conduct. This plan cannot be transferred to another person.HASSLE-FREE REPAIR: No documentation is required from the customer during a claim, a one time deductible of 500 needs to be paid by the customer to the realme Authorised Service Centre directly. Customers can cancel the policy maximum within 7 working days from the date of purchase.HOW TO RAISE A CLAIM? Schedule a service at your convenience from your Amazon account itself by navigating to Your Orders section in your Amazon account > go to the product order > click on Get Product Support > schedule an appointment. We use genuine spare parts & repairs carried out through realme Authorized service centres.To view this video download Flash PlayerAmazon may provide support via self-help guides or on call or at doorstep, as applicable.If this issue is not resolved, please contact realme or visit the Service Centre.realme will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per realme warranty policies.Please check for nearest Brand service center in your location. For details click hereReturns will not be accepted if it is an Open Box Delivery orderRemote verification by image/video will be done by Amazon